Privacy Policy
Privacy • Security • Trust
Privacy Policy
At Ribbon Box, we respect your privacy and are committed to protecting the personal information you provide when placing an order or using our website.
Information We Collect
When you place an order or contact us, we may collect information such as:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Event date
- Product and customization details
- Payment-related information
- Information you provide through customer service inquiries
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Contact you regarding your order
- Confirm customization details
- Arrange delivery
- Provide customer support
- Process payments
- Improve our products and services
- Respond to inquiries
- Prevent fraudulent or unauthorized activity
Payment Information
Payment information may be processed through third-party payment providers. Ribbon Box does not intentionally store complete card details such as your full card number or security code.
Sharing Your Information
We may share necessary information with trusted service providers when required to fulfill your order, such as:
- Courier and delivery companies
- Payment providers
- Website/e-commerce service providers
- Other service providers required to process your order
We do not sell or rent your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and provide a better shopping experience.
Marketing Communications
If you choose to receive promotional communications from us, we may contact you regarding new products, offers, launches, and updates.
You may request to stop receiving marketing communications at any time.
Data Security
We take reasonable measures to protect the personal information provided to us. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
Our website is not intended for children to place orders independently. We do not knowingly collect personal information from children for commercial purposes.
Changes to This Privacy Policy
Ribbon Box may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Ribbon Box through our official communication channels.
